Return Policy & Info

RETURN POLICY

  • All orders are final sale.

 

DAMAGED ITEMS

  • In the unlikely event you receive an item that is damaged or defective, we will make every attempt to replace it with the same or like item at no additional charge to you. Return or replacement for exact items cannot be guaranteed due to availability, but we will issue a credit towards another equal valued item.
  • All defects or damages must be identified prior to use and issued a return authorization number within 7 days of receiving the item and must be unworn, have tags, liners, and original packaging.
  • Please email sales@lilanikole.com and include your order number as well as images of the item.
  • Due to the differences in internet service and computer screen resolutions, some items may appear slightly different in size, color and texture in reality and does not constitute imperfections or damage of the item.
  • Return Address:
    Lila Nikole LLC
    Attention RMA Department
    19591 NE 10 AVENUE, BUILD 3 BAY E
    Miami, FL 33179

 

SHIPPING INFORMATION

  • For security reasons, Nerd Meets Girl online purchases will require a signature upon delivery.
  • In-stock items are dispatched within 5 days after receipt of payment, and will arrive in 7-10 business days depending on your method of shipment chosen. 
  • Some of out items ship from over seas and can take 2-3 weeks to arrive.
  • We are not responsible for late packages due to delivery service. We can not guarantee their delivery methods.
  • All orders that are requested to ship to a different address other than the billing address are subject to a delay in shipment. Buyer must provide proof of credit card ownership via image of identification card and credit card used for transaction. Without proof, orders will be cancelled with in 3 business days.

 

PRESS & MEDIA INQUIRIES

Interested in using our garments for your upcoming editorial, event, or TV publication? Feel free to message us. We love working with new media outlets. You can submit your credentials and wish list to Press@LilaNikole.com. You will receive an immediate response with details. We do not loan garments for personal use or shoots. 

 

SIZE CHART

  • XS TOP 32-34 A | BOTTOM 30-32
  • S TOP 32-34 B | BOTTOM 34-36
  • M TOP 34-36 B/C | BOTTOM 36-38
  • L TOP 36-38 C/D | BOTTOM 38-40
  • XL TOP 36-38 DD | BOTTOM 40-42

 

NEED HELP

 If you have any questions or concerns, please feel free to contact us. We are here to help, whether you have a question about an item’s availability or simply want an update on your order. Perhaps you want to bring something to our attention, or want to write to let us know how much you love us. We would love to hear from you. Your satisfaction is of utmost importance to us! Sales@lilanikole.com

 

REGISTERING WITH NERD MEETS GIRL

 

The purpose of this statement is to let you know the information we collect, how we collect it and under what circumstances we use it. We respect your privacy. We are always concerned with maintaining the confidentiality of our customer, information. NMG will not share or sell any of your personal information. We will maintain and secure the information provided. The added advantage of being registered is that you will be the first to be notified of our new collections, upcoming events, sales, promotions, and catalogs. We ask for your mailing address when you place your order so we can send the requested order to you. Occasionally we may send you other, free promotional materials in the mail. We use cookies to enhance advertising and third party sharing.